Case Management is a service offered by Hampton-Newport News Community Services Board to help families with children who have behavioral health needs. Case Management assists children and families in gaining access to needed medical, social, educational, and other services. In addition, Case Management ensures that services are coordinated among all of the agencies and care providers.
Instrumental to this coordination is the development of an individualized and culturally specific care plan which reflects teh strengths and goals of the child and family. Upon referral to Case Managment Services, a case manager will meet with the child and family to develop a care plan with goals and identification of services available in the community.
Services may include:
Individual and Family Counseling
Medication Evaluation and Monitoring
Early Intervention Services
Parenting Resources and Support Groups
Domestic Violence prevention and response services
After-school and Recreational Programs
Tutoring Services
Teen Anger Management Groups
Substance Abuse Treatment
Vocational Training
Educational Services
Housing
A case manager's role is primarly defined by the amount of support and intervention a child or family requests. A case manager may have many roles while assisting a child and family, that may include being an advocate, providing crisis intervention, or locating basic resources. The needs of the child and family will determine how significant the role will be. Services may range from informational to intensive supportive services.
Case Management includes:
coordinating of care among everyone involved in the child and family's care
monitoring the quality and effectiveness of services
evaluating progress towards indentified goals
identifying resources to meet other needs (transportation, child care, food, clothing, and housing).
Who should receive Case Management?
The Child and Adolescent Case Management program of the Hampton-Newport News Community Services Board offers four types of case management services to children and families. These are:
Mental Health Case Management
This program serves children, newborn to 18 years old, that have or may be at risk of developing mental health needs. For young children, case managers assist families in locating services such as play groups, parenting resources to help the parent and support the family. Children of all ages may be referred for medical, therapy, or medication services to address mental health needs. For adolescents, the Case Manager assists in planning for transition into adulthood, which may include linkage to Independent Living programs, housing, career counselors for employment, or higher education.
Intellectual and Developmental Disability Case Management
Child and Adolescent Intellectual and Developmental Disability (IDD) Case Management services are provided to youth from newborn through completion of high school. Case Managers provide services based upon the needs of the child and family and appropriate to the child's age. This program links eligible children to various Medicaid Waiver programs and can assist with applications to funding sources available to individuals diagnosed with intellectual and developmental disabilities. Upon finishing high school, individuals may continue to receive services through the Adult IDD Case Management program.
Early Intervention Service Coordination
Early Intervention Service Coordination is provided to children, birth through age two, who have developmental needs and qualify for services under Part C of the Individuals with Disabilities Education Act (IDEA). Under Virginia's Early Intervention program, children may receive an evaluation and assessement at no cost to the family. Available Early Intervention services may include speech, occupation, or physical therapy, which are offered to in the child's natural setting, which may be the home, park or other community setting. Parents are considered to be the best teachers for their child. Upon turning three years old, a child may be eligible to continue receiving case management services. Additional information is available about Early Intervention at http://www.infantva.org/documents/pr-PA-EI-WhatIs-Brochure-English.pdfor in Spanish at http://www.infantva.org/documents/pr-PA-EI-WhatIs-Brochure-Spanish.pdf.
Intensive Care Coordination
Intensive Care Coordinators serve children who are at risk of high levels of care or who are these high levels of care, such as Residential Treatment Facilities. The Intensive Care Coordinator serves a Utilization Management role for Comprehensive Services Act offices to ensure that children receive appropriate residential or group home services that are time limited. This program serves children through completion of high school. The only funding source for this program is Comprehensive Services Act. No insurance will cover the cost of this service.
How do I request Case Management services and how are services paid for?
Case Management services are billed to Medicaid insurance. No other types of medical insurance pay for this service.
Intensive Care Coordination services are paid for with Comprehensive Services Act funding and referrals must be made through the local Family Assessment and Planning Team (FAPT).
To request an assessment to find out if your child qualifies for services, please call Beverly Smith at 788-0606 or 788-0600.